Privacy Policy

We may collect information you provide directly to us, including your name, email address, phone number, vehicle details, town, appointment details, and any notes you submit through our forms.

We may also collect basic technical information such as browser type, device information, and website usage data needed to operate, secure, and improve the site.

We use your information to respond to inquiries, schedule and manage appointments, send service-related updates, provide customer support, and improve our services.

If you consent to text messaging, we may use your phone number to send booking confirmations, reminders, reschedule notices, cancellation notices, and other service-related messages.

By providing your phone number and opting in, you agree to receive text messages from Shyn related to your booking or request. Message frequency varies based on your interaction with us. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly at the phone number or email listed above.

SMS consent is not shared with third parties or affiliates for their own marketing or promotional purposes.

We do not sell your personal information. We may share your information with trusted service providers that help us operate the website, manage bookings, process communications, or deliver text messages on our behalf.

These providers may include website hosting, database, and communications vendors such as Telnyx for SMS delivery, but only to the extent needed to provide our services.

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

We take reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is guaranteed to be completely secure.

You may contact us to update or correct your information. You may also request that we stop contacting you by text or email, subject to our need to send essential service-related notices about an active booking.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.